Mobile device management

Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers and laptops.

Built-in features

Resco platform includes some traditional MDM features out of the box. The backend administrator can access the list of connected mobile devices, assign different security policies to users, remotely control/synchronize/wipe app from user device, and much more. See Enterprise security for more information.

Third-party MDM providers

Resco Mobile CRM app can be managed by MDM providers, such as Microsoft Intune or MobileIron. MDM admins can control which version of Resco app is installed on the managed devices, or even restrict certain features of our app. However, Resco apps require a set of permissions for their function, too strict control can break the app.

MDM also adds another layer to the complexity of the update and change management. See best practices for upgrading Resco apps for more information.