Business Central

Integration with third-party systems

Resco CRM Connector (web APIs): REST API service OData service Questionnaire OData service Resco Cloud Client (NuGet) Connect Resco Cloud and Dynamics Business Central Power Automate Resco Cloud connector Resco Reports connector Integrations Glossary entry on integration Woodford configuration Documents (Box, Dropbox, OneDrive, SharePoint) Communication with external applications (via URL schemes) Email integration Exchange (email, calendar, contacts) Google (discontinued) DocuSign integration Marketing services (MailChimp, MailerLite, GetResponse) SMS integration GitHub integration (for Woodford customizations)

Microsoft Dynamics 365 Business Central is an enterprise resource planning system from Microsoft. The product is part of the Microsoft Dynamics family.

Different ways exist for Resco technology to interact with your Business Central data.

Resco mobility via Power Platform

Business Central can integrate natively with Dataverse/Power Platform (Microsoft documentation). By installing Resco Suite to your Dataverse/Power Platform environment, you can benefit from native integration between Resco and Power Platform and use Resco Mobile CRM as your mobile frontend. Resco fully supports Dataverse's virtual tables, allowing you to access Business Central via Resco mobile apps.

Resco mobility via Microsoft Dynamics

Business Central can integrate natively with Microsoft Dynamics 365 Field Service (Microsoft documentation). By installing Resco Suite to your Dynamics environment, you can benefit from native integration between Resco and Dynamics and use Resco Mobile CRM as your mobile frontend. Resco fully supports Dataverse's virtual tables, allowing you to access Business Central via Resco mobile apps.

Integration of Business Central and Dataverse

There are several ways in which Dataverse and Business Central can be integrated. Some of the interaction strategies are discussed in a video by the Business Central team:

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To recap, they talk about:

• Data Sync that replicates data changes between overlapping tables in Business Central and Dataverse
• Virtual tables that enable interaction without data duplication
• Data and business events that trigger Power Automate flows

It is important to realize that the different strategies can be combined. Some tables can be duplicated via data sync, other can stay virtual, etc.

In addition to the methods listed by the Business Central team, various third-party solutions simplify integration between the two platforms.

Ultimately, each project is unique and requires thought and expertise to succeed.

Integration of Dataverse and Resco

Resco Suite is a solution that you add to your Dataverse. It allows you to set up your mobile experience for Dataverse:

• select which tables, fields, and rows should be available on your phone
• design the home screen, views, and forms (and lot more)
• add business logic to bind it all together

Resco Mobile CRM is the mobile app that grants you access to Dataverse data. This includes

• standard Dataverse tables
• Dynamics 365 FS or Sales tables
• Virtual tables of third-party systems such as Business Central or Finance & Operations
• Custom tables designed by customer/partner
• Custom tables by Resco (needed for extra Resco features such as inspections or Timesheets)