Location Monitor

The Location Monitor is a tool for managers and an important part of Resco Routes. It provides an efficient way to keep track of the field team’s current location in real time. It also offers insights into the past and predicted location of each team member and their assignments.

Key features:

• Web-based tool utilizing the map view to display real-time location and routes of field teams
• Time Shift – enables to see also the staff’s past location, as well as upcoming routes based on their schedule
• Drill down to individual team members to see in detail how and where they worked

To enable and configure Location Monitor, see Location tracking.

Starting the Location Monitor

Administrators and managers can view the gathered location data for each user on a map.

1. Log in to your CRM server.
2. Start the application:
   • On Resco CRM server, select Location Monitor from the management console.
   • On Dynamics, select Settings > Location tracking.
3. If you want to observe changes in real time, check Live View.
4. If you want see past locations or planned appointments, modify the date and time.
5. To select users for tracking, click Manage users.