First level support: Difference between revisions
Appearance
Created page with "Providing fast support to users is one of the key steps to further boost the user acceptance of the Resco Mobile CRM application. Resco technical support does not know the..." |
No edit summary |
||
| Line 3: | Line 3: | ||
In this location, we will assemble information useful information that can be used by various parties that can provide technical support for the mobile app, for example, customer administrators, technical staff of partners and resellers, as well as Resco technical support staff. | In this location, we will assemble information useful information that can be used by various parties that can provide technical support for the mobile app, for example, customer administrators, technical staff of partners and resellers, as well as Resco technical support staff. | ||
* [[Send log]] - how to send log files from the app | |||
* [[Log files]] | * [[Log files]] - how to read logs | ||
* [[Conflict resolution]] | * [[Conflict resolution]] | ||
* [[Synchronization]] | * [[Synchronization]] | ||
* [[Localization examples]] | |||
<!-- | |||
{{Sidebar| | |||
|title= [[First level support]] | |title= [[First level support]] | ||
|float = none | |float = none | ||
}} | }} | ||
--> | |||
[[Category:Support]] | [[Category:Support]] | ||
Revision as of 13:29, 27 January 2020
Providing fast support to users is one of the key steps to further boost the user acceptance of the Resco Mobile CRM application. Resco technical support does not know the internal network security setting and workflows. In many cases, it makes a lot of sense if the support is provided by a party closer to the end user.
In this location, we will assemble information useful information that can be used by various parties that can provide technical support for the mobile app, for example, customer administrators, technical staff of partners and resellers, as well as Resco technical support staff.
- Send log - how to send log files from the app
- Log files - how to read logs
- Conflict resolution
- Synchronization
- Localization examples