Resco licensing service: Difference between revisions
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The [[Resco Mobile CRM]] client access license is validated online by Resco licensing service (https://iservices.resco.net). When the main licensing server is unavailable, a backup server is used automatically (https://iservices.rescocrm.com). | The [[Resco Mobile CRM]] client access license is validated online by the Resco licensing service (https://iservices.resco.net). When the main licensing server is unavailable, a backup server is used automatically (https://iservices.rescocrm.com). | ||
For this purpose, the mobile application sends the server organization specific information, such as server organization ID and user unique ID, to Resco licensing service. This information is also stored in the encrypted local database just | For this purpose, the mobile application sends the server organization-specific information, such as server organization ID and user unique ID, to Resco licensing service. This information is also stored in the encrypted local database just like all the other data. | ||
A typical request looks like this: | A typical request looks like this: | ||
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<UserId>661BAC34-1128-40B1-9653-00B9F54158CD</UserId> | <UserId>661BAC34-1128-40B1-9653-00B9F54158CD</UserId> | ||
</MobileClient></syntaxhighlight> | </MobileClient></syntaxhighlight> | ||
== Manage licenses == | |||
Select '''[[Mobile users|Mobile Users]]''' from the '''Administration''' menu of [[Woodford]] to manage users and licenses. | |||
== Offline licenses == | == Offline licenses == | ||
Revision as of 07:32, 29 November 2019
The Resco Mobile CRM client access license is validated online by the Resco licensing service (https://iservices.resco.net). When the main licensing server is unavailable, a backup server is used automatically (https://iservices.rescocrm.com).
For this purpose, the mobile application sends the server organization-specific information, such as server organization ID and user unique ID, to Resco licensing service. This information is also stored in the encrypted local database just like all the other data. A typical request looks like this:
<MobileClient>
<Version>6.1.0.0</Version>
<Edition>Resco</Edition>
<DeviceId>45d780e4f18354949676f743b0h11633951652bc</DeviceId>
<DeviceInfo>iPad 2 Wi-Fi only (iPad2,1) iPhone OS 6.0</DeviceInfo>
<OrganizationId>4F767AFF-B33F-437C-A7CB-00249948C82B</OrganizationId>
<OrganizationUrl>https://testcrm.resco.net</OrganizationUrl>
<OrganizationName>testcrm</OrganizationName>
<UserId>661BAC34-1128-40B1-9653-00B9F54158CD</UserId>
</MobileClient>
Manage licenses
Select Mobile Users from the Administration menu of Woodford to manage users and licenses.
Offline licenses
For deployment scenarios where the Resco licensing service is not reachable from client devices, an offline license can be stored in the CRM organization. Still the OrganizationId, OrganizationUrl, and UserId must be supplied for an offline license to be issued.