CRM: Difference between revisions

Latest revision as of 08:10, 18 November 2025

Wikipedia has an article on a similar subject:

Customer relationship management

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential customers.

Resco extends existing CRM solutions by offering a way to design custom mobile apps that synchronize with an existing CRM infrastructure, allowing end users to work with CRM data, even without immediate internet access.

We support the following CRMs:

Microsoft Dynamics 365 Field Service, Field Sales, Microsoft Power Platform
Salesforce
Resco Cloud

Various integration scenarios can grant Resco mobility to other systems. See Integration for details.

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-{{Wikipedia|Customer-relationship management}}
+{{Wikipedia|Customer relationship management}}
-Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers.
+Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential customers.
-Resco extends existing CRM solutions by offering a way to design custom mobile apps that synchronize with an existing CRM infrastructure, allowing the end users to work with or without immediate access to the internet (online and offline modes).
+Resco extends existing CRM solutions by offering a way to design custom mobile apps that synchronize with an existing CRM infrastructure, allowing end users to work with CRM data, even without immediate internet access.
 We support the following CRMs:
-* [https://en.wikipedia.org/wiki/Microsoft_Dynamics Microsoft Dynamics]
+* Microsoft [[Dynamics]] 365 Field Service, Field Sales, Microsoft Power Platform
-* [https://en.wikipedia.org/wiki/Salesforce.com#Salesforce Salesforce]
+* [[Salesforce]]
-* [[Resco CRM]]
+* [[Resco Cloud]]
+[[File:Resco with Dynamics architecture.png|600px|integration with dynamics]]
+Various integration scenarios can grant Resco mobility to other systems. See [[Integration]] for details.
+== See also ==
+* [[CRM glossary]]
+* [[Data model]]
+* [[Resco Mobile CRM]]
 [[Category:Core concepts]]